Surestay Hotel By Best Western Helen Downtown

Surestay Hotel By Best Western Helen Downtown

$$$$|View on mapHelen, United States|
8.4
Great16 reviews
74 photos
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Rooms and Guests2 Guests, 1 room
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Surestay Hotel By Best Western Helen Downtown
$$$$
Overview

Surestay Hotel By Best Western Helen Downtown, located 2.6 km from Hardman Farm, features Wi-Fi throughout the property. This motel offers parking on site and an indoor swimming pool.

Location

Situated in the very heart of Helen, the accommodation is right near Black Forest Bear Park and Reptile Exhibit. Helen Oktoberfest is a 6-minute walk from the premier hotel, while Dukes Creek Gold & Ruby Mines Jewelry Store is 2.5 km away. This property enjoys a central location near a park and a bar. 2.6 km from Hardman Farm Historic Site is a perk for guests staying at the 3-star Surestay Hotel By Best Western Helen Downtown.

Rooms

Furnished with a work desk, the 57 rooms also include such conveniences as a flat-screen TV with satellite channels, along with coffee and tea making facilities. The view of the mountain and the elegant furniture are provided there.

Eat & Drink

There is a snack bar on site. Serving American dishes, The Troll Tavern lies a minute's walk from this excellent hotel.

Leisure & Business

Residents are offered an indoor swimming pool and a golf course for a surcharge. Leisure facilities in the Surestay Hotel By Best Western Helen Downtown include a terrace, various recreational opportunities, and a garden.

Good to know
Check-in/Check-out
from 15:00-23:59
until 11:00
Amenities
Public parking is possible on site for free.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
A continental breakfast is served and charges are applicable. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Building
Year renovated:2011
Number of rooms:57
Former name
Super 8
Price calendar
Check availability and prices for your dates now!

Rooms and availability

King Suite Whirlpool Balcony Non-Smoking
  • Max:
    2 persons
  • Room size:

    45 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Coffee machine
King Room Non-Smoking
  • Max:
    2 persons
  • Room size:

    30 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Coffee machine
King Suite Non-Smoking
  • Max:
    2 persons
  • Room size:

    45 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Coffee machine
Show 3 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Snack bar

Swimming pool

Indoor swimming pool

TV

Flat-screen TV

Sports activities

Hiking

Golf course

Sports & Fitness

  • Hiking
  • Golf course

Services

  • Housekeeping
  • Shops/Commercial services

Dining

  • Snack bar

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Garden area

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Surestay Hotel By Best Western Helen Downtown

💵 Lowest room price 63 £
📏 Distance to centre 500 m
🗺️ Location rating 9.2
✈️ Distance to airport 109.8 km
🧳 Nearest airport Athens-Ben Epps, ahn

Location

Address
The address has been copied.
8396 South Main Street, Helen, Georgia, United States, 30545
Map view
8396 South Main Street, Helen, Georgia, United States, 30545
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
25 Chattahoochee Strasse
Helen Arts & Heritage Center
510 m
Helen
Chattahoochee River
330 m
Museum
Live Tarantulas Museum
440 m
8409 S Main St
Georgia Mountain Coaster
200 m
Park
Unicoi Hill Park
520 m
8160 S Main St
Black Forest Bear Park and Reptile Exhibit
440 m
Restaurant
Granny's Famous Funnel Cake Haus
420 m
Restaurant
Alpine Hot Dog & Grill Burger
450 m
Restaurant
King Ludwig's Beer Garden
480 m
Restaurant
Homemade Ice Cream
550 m
Restaurant
Chattahoochee Dog Haus
750 m
Restaurant
Monday's Pub
780 m

Reviews of Surestay Hotel By Best Western Helen Downtown

8.4 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location9.2
Rooms7.6
Service8.6
Facilities7.0
Guest reviewsWrite a Review
  • E
    Edward
    United States
    left 3 reviews
    Wrote a review on 16 Dec
    Nice
    Doesn't recommend the hotel
    Location7.0
    Rooms6.0
    Service5.0
    Dining5.0
    6.0
    helpful staff

    Request extra towels upon check-in to avoid delays, especially if you're using the pool often.

    Double Room Two Double Beds Non-smoking
  • J
    James
    United States
    left 2 reviews
    Wrote a review on 06 Dec
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service8.0
    Dining6.0
    8.0
    spacious room
    convenient parking
    outdated pool
    poor dining options
    maintenance issues

    The large Deluxe King Suite with a balcony provided ample comfort, and the amenities were spot on for a pleasant stay. Location-wise, being near the Alpine Coaster was a big plus, and the on-site parking was very convenient. However, the indoor heated pool was a bit of a letdown as it felt older and needed some maintenance. While the room was clean, the lack of dining options nearby limited meal choices. Seasonal products would have enhanced our experience.

    Deluxe King Suite With Balcony - Non-smoking
  • T
    Tony
    United States
    left 1 review
    Wrote a review on 18 Oct
    Nice
    Doesn't recommend the hotel
    Location8.0
    Rooms6.0
    Service7.0
    Dining5.0
    6.0
    charming property
    cozy ambiance

    easy walking distance to great attractions and park views

    I loved that this charming older property was just a few steps from the beautiful Chattahoochee River and short drives away from Unicoi State Park, allowing me to explore the natural beauty and fun attractions of the area easily. The cozy ambiance of the room, especially with the gas fireplace, made my stay extra enjoyable despite the basic breakfast options.

    Double Room Two Double Beds Non-smoking
  • P
    Paul
    United States
    left 1 review
    Wrote a review on 30 Sept
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining5.0
    10
    accommodating staff
    whirlpool tub

    The staff was incredibly accommodating, even allowing a late check-out, which made our anniversary stay special. The whirlpool tub provided a perfect spot for relaxation after a long motorcycle ride.

    King Suite Whirlpool Balcony Non-smoking
  • M
    Mary
    United States
    left 1 review
    Wrote a review on 05 Sept
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service8.0
    Dining6.0
    8.0
    spacious room
    indoor pool
    limited breakfast options

    Had a lovely stay with a spacious room that featured a cozy Keurig coffee maker and a nice indoor pool to relax in. The garden area was a real highlight, perfect for unwinding after a day out. The breakfast left a bit to be desired, but it didn’t ruin the fun we had overall! 😄

    King Suite Non-smoking
  • J
    John
    United States
    left 1 review
    Wrote a review on 26 Aug
    Perfect
    Recommends the hotel
    Location10.0
    Rooms8.0
    Service10.0
    Dining5.0
    9.0
    great location
    helpful staff

    we had a fantastic time at surestay hotel by best western! the location is super close to all the shops, making it easy to explore. the staff was incredibly helpful when my husband faced a medical emergency. they even let us check out late to ensure he felt better. we really appreciated that!

    the floor in our room was dirty.

    Double Room With Two Double Beds - Non-smoking
  • D
    Dennis
    United States
    left 1 review
    Wrote a review on 24 Aug
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service7.0
    Dining6.0
    8.0
    clean room
    great location
    family friendly
    limited breakfast options

    We had a lovely family stay here with our three dogs. The location was fantastic, giving us quick access to Smithgall Woods State Park for beautiful hikes. The rooms were clean and comfortable, making it an enjoyable retreat for our family.

    In my kids’ opinion, the breakfast options lacked variety.

    Double Room With Two Double Beds - Non-smoking
  • D
    David
    United States
    left 1 review
    Wrote a review on 23 Aug
    Perfect
    Recommends the hotel
    Location10.0
    Rooms8.0
    Service10.0
    Dining5.0
    9.0
    affordable accommodations
    caring staff
    unclean floor

    great value but cleaning needs attention

    The value of the stay was unbeatable, especially with early check-in. The staff's care during my husband's medical emergency was commendable and made a stressful situation much easier.

    The floor in our room needed cleaning.

    Double Room With Two Double Beds - Non-smoking
  • E
    Edward
    United States
    left 2 reviews
    Wrote a review on 04 Aug
    Very good
    Recommends the hotel
    Location10.0
    Rooms7.0
    Service8.0
    Dining6.0
    7.0
    great location
    friendly staff
    comfy bed
    room not cleaned
    wifi issues

    location was perfect! we walked to all the shops n restaurants. the staff was super friendly n helpful. comfy bed too, breakfast had nice options like yummy waffles n sandwiches. loved that we could chill in the pool!

    one day our room wasnt cleaned n the wifi was not workin well. kinda annoying for the price we paid.

    Double Room With Two Double Beds - Non-smoking
  • J
    John
    United States
    left 4 reviews
    Wrote a review on 02 Aug
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service7.0
    Dining8.0
    8.0
    clean room
    great location
    friendly atmosphere

    Comfortable Stay with Great Location

    We had a fantastic time here! The room was immaculate, and the location couldn't be better—everything within walking distance. I loved walking to nearby restaurants and lounging by the clean pool after a long day of exploring the charming town. Don't miss out on the local dining options!

    Double Room With Two Double Beds - Non-smoking
  • C
    Charles
    United States
    left 3 reviews
    Wrote a review on 20 Jul
    Very good
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service8.0
    Dining9.0
    7.0
    friendly staff
    great location
    foodie haven
    steep entrance
    room readiness

    The location is a foodie’s paradise! We hit up Bodensee for some killer German grub and then popped over to Huddle House for those charming diner vibes. Plus, the staff were super friendly, accommodating our early check-in like champs.

    The entrance to the hotel is a bit steep, and there were a few hiccups with room readiness which could use some attention.

    Double Room With Two Double Beds - Non-smoking
  • C
    Charles
    United States
    left 3 reviews
    Wrote a review on 11 Jul
    Perfect
    Recommends the hotel
    Location10.0
    Rooms8.0
    Service10.0
    Dining7.0
    9.0
    great location
    helpful staff
    clean room
    dirty floor
    late check-in issues

    The location was perfect for exploring downtown and the nearby attractions. We had a medical emergency during our stay, and the staff went above and beyond to help us, even allowing us to check out late. The room was clean and comfortable, but the floor could have used a better cleaning. Overall, it was a great place for our family trip.

    Double Room With Two Double Beds - Non-smoking
  • M
    Mario
    United States
    left 20 reviews
    Wrote a review on 07 Jul
    Nice
    Doesn't recommend the hotel
    Location9.0
    Rooms5.0
    Service6.0
    Dining7.0
    6.0
    great location
    heated pool
    comfy rooms
    thin walls
    dated facilities

    Ideal location right at the beginning of the main street, making it easy to stroll into town and explore the shops at your leisure. The heated enclosed pool provided a perfect way to wind down after a day of adventure, with a comfortable depth ranging from three to five feet.

    The overall feel of the hotel is dated, with dark rooms that could use some TLC. The room I had featured an ancient, small TV that felt out of place, and there were limited electrical outlets for charging devices. The noise level was an issue, with thin walls that allowed for ample disturbances throughout the night from neighboring rooms. The cost seemed disproportionate compared to the standard offered, leaving me questioning the value of my stay.

    King Suite With Spa Bath - Non-smoking
  • C
    Clara
    United States
    left 4 reviews
    Wrote a review on 30 Jun
    Very good
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service8.0
    Dining8.0
    7.0
    clean room
    dirty bathroom

    The room was clean, but the bathroom had issues with cleanliness.

    Double Room With Two Double Beds - Non-smoking
  • R
    Robin
    United States
    left 1 review
    Wrote a review on 03 Jun
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service7.0
    Dining6.0
    8.0
    clean room
    prime location

    Had an awesome time with the fam! The housekeeping was top-notch, and we loved being close to shops and commercial services. Our room was spotless, while my brother-in-law’s had some mold issues. The noise was acceptable, and it was an easy walk to everything.

    felt very homey, nothing too much trouble

    Double Room With Two Double Beds - Non-smoking

FAQ about Surestay Hotel By Best Western Helen Downtown

What are the top attractions to visit while staying at Surestay Hotel By Best Western Helen Downtown?
Attractions that are worth your attention include Smithgall Woods Conservation Area, situated 3.5 km away as well as Hardman Farm Historic Site, located 2.6 km from Surestay Hotel By Best Western Helen Downtown.
What interesting sites can I visit not far from the premier Surestay Hotel By Best Western Helen Downtown?
Guests of the premier Surestay Hotel By Best Western Helen Downtown can visit Helen Oktoberfest (not too far from the accommodation), or Black Forest Bear Park and Reptile Exhibit placed 6 minutes' walk away.
Is there a parking at the premier 3-star Surestay Hotel By Best Western Helen Downtown?
Yes, the premier 3-star Surestay Hotel By Best Western Helen Downtown features parking on site.
What are our dining options during the stay at Surestay Hotel By Best Western Helen Downtown hotel?
Unfortunately, Surestay Hotel By Best Western Helen Downtown hotel does not have on-site restaurants, but guests can dine just outside the property in bar The Troll Tavern located 5 minutes' stroll away.
What time is check-in and check-out at the motel?
Guests of the motel can check in from 15:00 to 23:59 and check out from 11:00.
How much does it cost to stay at the hotel?
The price for a room in the hotel starts at $87.
What payment methods are available in Surestay Hotel By Best Western Helen Downtown?
At Surestay Hotel By Best Western Helen Downtown, you can pay using American Express, Visa, and Mastercard.
What room types are available at Surestay Hotel By Best Western Helen Downtown hotel?
Deluxe King Suite, Double Room, and King Room are among the room types available at Surestay Hotel By Best Western Helen Downtown hotel.
Which amenities are included in the rooms at Surestay Hotel By Best Western Helen Downtown?
Each room at Surestay Hotel By Best Western Helen Downtown offers a flat-screen TV with satellite channels, some units feature separate bathrooms along with a roll-in shower and a spa bathtub.
Is there a swimming pool in Surestay Hotel By Best Western Helen Downtown hotel?
Yes, Surestay Hotel By Best Western Helen Downtown hotel features an indoor swimming pool.

Best-Rated Super 8 Motels Hotels around Helen

Super 8 Motels is renowned for its exceptional hospitality, delivering value beyond its price tag. Step into a world of comfort and convenience. With top-notch amenities and well-appointed rooms, this hotel brand offers a memorable stay that's truly worth it. Its strategic locations allow easy access to various attractions and activities, making it perfect for travelers of all types. Experience the ultimate hotel adventure at Super 8 Motels.

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Rooms and Guests2 Guests, 1 room